Yes! We are accepting new patients to the clinic. New registrations will commence shortly.
Click ‘book now’ on our website or download the HotDoc app and register your details to book at the Garden. Bookings will be opening soon.
We are opening on Monday the 13th of June 2022 at 8am. Bookings will be opened prior to this date.
When you register as a new patient, we don’t automatically gain access to your previous health information. We can sometimes access limited information with your permission through “My Health Record” if you have one.
To ensure that we have all the information we need to continue your care safely and seamlessly, you can request a transfer of your records. We will release a digital form soon to make it quick and easy to transfer records. Our healthcare assistants will send this to your previous clinic who will transfer your records for inclusion in your Garden Medical Clinic file.
Please perform a RAT test at home or PCR test at your local clinic. If the test is positive we can still see you via our Telehealth service. If the test is negative please contact our healthcare assistants to decide on the whether you can come in to be seen face to face or should continue to remain at home.
We will stock the Pfizer vaccine for covid-19.
A booking link will be available on HotDoc once we open and you will be able to book via this link or on your HotDoc app.
The Garden Medical Clinic is a privately billing clinic. This means there may be an out of pocket cost for most consultations.
Currently we do bulk bill GP Management Plans, HCC and Pension Concession card holders prior to 2pm Monday to Friday and all children under the age of 16.
Yes, in many instances. You can place a request for a repeat script online via Hotdoc, or by calling the clinic. Our doctors will review your request and, if it’s approved (see below), you’ll be charged a fee, wherever possible, the script will be sent to you directly as an escript.
A script request might be declined because…
- It’s for an addictive medication that requires close supervision
- Your doctor hasn’t seen you for over 6-12 months and we need to check that the medication is still appropriate and working well for you
- Your doctor would like to recommend a new medication, ceasing the medication, or check that the medication is doing what it needs to do
Yes, in most instances. You can place a request for a new referral either through the Hotdoc app, or by calling the clinic. Our doctors will review your request, and, if it’s approved, you’ll be charged a fee, the referral will be written and can be faxed or sent to the specialist, or you can collect it from the clinic.
A referral request might be declined because…
- The doctor does not know why you need to see the specialist
- You have not seen your doctor in more than 12 months and they are not able to give the specialist an up to date summary of your progress.
Can I get an indefinite referral to see my specialist?
Certainly!! We’d love to provide you with an indefinite referral to your specialist and aim to do so whenever possible. Unfortunately, not all specialists accept indefinite referrals.
There are two main types of care plans – GP Management Plans and GP Mental Health Care Plans.
A Mental Health Care Plan helps you and your doctor plan a process to help you stay well or to recover from a mental health problem (like depression, anxiety, stress, grief or developmental problems), and allows you access to a rebate for counselling with a psychologist or mental health social worker.
A GP Management Plan helps you and your doctor set goals for your health if you have any chronic disease (expected to last longer than 6 months).
Our doctors are experienced in paediatrics and happy to help. Please book an extended comprehensive appointment for any childhood development or mental health reviews. We will also soon be starting our ‘complex kids care’ clinics which will offer a comprehensive assessment and review of your child.
Prior to your appointment please complete the ‘psych profiler’ here. (NB the psych profiler has an out of pocket cost of $5).
This will give our team an early understanding of what might be going on for you and your child.
Our psychology clinic is run by J+R psychologists. Please contact them directly to book on 08) 6107 6828
Western Diagnostic Pathology provides on-site blood tests on Monday to Friday from 8:30am until 1pm.
Hours will increase over time and as we grow.
You can take your blood test request to any pathology collector outside of these times.
This is our special term for receptionist. We feel they are more than a receptionist and have special skills to help you navigate a way to better health, that is why we are giving them this unique name.
We aim to provide timely access to results. Our doctors will discuss with you the best way to follow up your results at the time your test is ordered. They will suggest one of two options – a text message via Hotdoc, or a repeat consultation. Urgent results will be prioritised by the doctor.
Our healthcare assistants or nurses might also contact you to discuss possible follow up on your results.
