From 1st October, eligible patients can:

• Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile App. Practice staff will then accept the registration in the MyMedicare system.
• Your practice may start the registration in MyMedicare or you can ask them to do this. This will trigger a registration in your Medicare Online Account or Express Plus Medicare Mobile App, which you can then complete.
• Alternatively complete the HotDoc Registration Form via The Garden Family Medical Clinic – MyMedicare Registration Form HotDoc and one of our Healthcare Assistants will process the registration on your behalf.
• Fill out a registration form at your practice. By signing the form, you are giving your consent to participate in MyMedicare with that practice. Practice staff will then complete the registration in the MyMedicare system.

For more FAQ’s relating to MyMedicare, click here

Yes! We are accepting new patients of all age groups to the clinic, with the exception of Dr Andrew Leech who is currently only accepting Complex Kids Clinic appointments.

Yes, we are happy to see all age groups!

When you register as a new patient, we don’t automatically gain access to your previous health information. We can sometimes access limited information with your permission through “My Health Record” if you have one.

To ensure that we have all the information we need to continue your care safely and seamlessly, you can request a transfer of your records. Please call the clinic and speak with one of our healthcare assistants who will forward the transfer form to you.  We will send the completed form to your previous clinic who will transfer your records for inclusion in your Garden Family Medical Clinic file.

Please perform a RAT test at home or PCR test at your local clinic. If the test is positive we can still see you via our Telehealth service. If the test is negative please contact our healthcare assistants to decide on the whether you can come in to be seen face to face or should continue to remain at home.

We have stock of the vaccine for COVID-19.

Appointments can be made by calling the clinic.

The Garden Family Medical Clinic is a privately billing clinic. This means there may be an out of pocket cost for most consultations.

Currently we do bulk bill GP Management Plans, Children (aged 12 years and under), Healthcare card holders and Pension Concession card holders between 11am and 4pm Monday to Friday.

Yes, in many instances. You can place a request for a repeat script online via HotDoc, or by calling the clinic. Our GP’s will review your request and, if it’s approved, you’ll be charged a fee. Wherever possible, the script will be sent to you directly as an eScript. A script request might be declined because…

• It’s for an addictive medication that requires close supervision
• Your GP hasn’t seen you for over 6-12 months and we need to check that the medication is still appropriate and working well for you
• Your GP would like to recommend a new medication, ceasing the medication, or check that the medication is doing what it needs to do

Referrals are best done with your GP either via telehealth or face to face.

Please book an appointment via hotdoc or call us on 6186 7992.

There are two main types of care plans – GP Management Plans and GP Mental Health Care Plans.

A Mental Health Care Plan helps you and your GP plan a process to help you stay well or to recover from a mental health problem (like depression, anxiety, stress, grief or developmental problems), and allows you access to a rebate for counselling with a psychologist or mental health social worker.

A GP Management Plan helps you and your GP set goals for your health if you have any chronic disease (expected to last longer than 6 months).

Our GP’s are experienced in paediatrics and happy to help. Please book an extended comprehensive appointment for any childhood development or mental health review. We also have our ‘complex kids clinic’ which offers a comprehensive assessment and review of your child.

Prior to your appointment please complete the ‘psych profiler’ here. (NB the psych profiler has an out of pocket cost of $5).

This will give our team an early understanding of what might be going on for you and your child.

Our psychology clinic is run by J+R psychologists. Please contact them directly to book on 08 6107 6828.

Western Diagnostic Pathology provides on-site blood tests on Monday to Friday from 8:00am until 12:00pm. Hours will increase over time and as we grow.

You can take your blood test request to any pathology collector outside of these times.

This is our special term for receptionist. We feel they are more than a receptionist and have special skills to help you navigate a way to better health, that is why we are giving them this unique name.

We aim to provide timely access to results. Our GP’s will discuss with you the best way to follow up your results at the time your test is ordered.

Urgent results will be prioritised by the GP or practice nurse.

For non urgent results, you may be contacted via sms for a recall appointment.